It is not possible as cancellation policies are accepted during booking.
However, we can give it a try with the service provider, only after canceling the reservation. We remind you that requests cannot be taken into account without the documentation confirming the reason for which the negotiation is requested.
If you have proves to open the case, you have to access your private area and click on the "Request Support" button, indicating in the subject "negotiation" and attaching the documentation showing why you are sending the request.
We would like to inform you that it is not always possible to guarantee the success of your request.