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What conditions must be met for hand luggage?
What are the operating costs?
How does the premium service work?
Can I add luggage to my booking?
How many bags are included in the booking?
I have purchased your online check/in service. What should I do next?
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I have aquired a ticket but I have not received the ticket yet
Will I get a refund in case of flight delay?
What should I do if I still have not received the refund?
What is the status of my refund request?
How can I get a refound and what is the timing?
Can I cancel my flight booking?
Splitting a voucher / residual voucher
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What documents do I need to travel?
How can I download my flight ticket invoice?
Why my flight has been cancelled by the airline? What can I do in this case?
How can I modify my booking?